Page 90 - PT Kilang Pertamina Balikpapan
P. 90

85
                                                                                                                 85



















































             Customer
             Mengirimkan
             Permintaan
             Layanan melalui
             MySSC                                                  Ya
                                                                    Yes            Assign
              Customer                                                           Fungsi KPB
              Submit Service     Aplikasi MySSC
              Request via                                                       Assign KPB Functions
              MySSC               MySSC Application
                                                                                  Maintenance
                                                                                  Development,
                                                           Assigment            Quality Assurance
                                  Shared Service Center     berada di                             Koordinasi
            Fungsi di KPB         User Name                                      Service Request    Coordination
             Functions in KPB                                 KPB?
                                  Password    Show
                                                             Assignment
                                                              is at KPB?
                                       Login
                                                                               Assign Fungsi
                                   Permintaan juga
                                  dapat disampaikan                Tidak           Holding
                                      melalui                                  Assign Holding Function
                                   telepon / e-mail                 No
                                  6666 / 1-500-234                                Maintenance
                                 servisdesk@pertamina.com                         Development,
                                                                                Quality Assurance
                                   Request can also be                           Service Request
                                 submitted by telephone /
                                  e-mail 6666 / 1-500-234
                                servicedesk@pertamina.com







         Laporan Tahunan Tahun Buku 2022 Annual Report                              PT Kilang Pertamina Balikpapan
   85   86   87   88   89   90   91   92   93   94   95